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PRIVACY POLICY

This privacy statement covers the site http://experienceasia.netfirms.com. Because this Web site wants to demonstrate its commitment to its users’ privacy, it has agreed to disclose its information practices.

1.  Experience Asia collects names, emails and travel details.
2.  Third parties through our website also collect users' personal information.
3.  Personal information collected by Experience Asia is not shared, traded or exchanged.

If users have questions or concerns regarding this statement, they should contact Customer Service by EMAIL (e_asiamail@yahoo.com), or FAX ( 775-719-1513

Information Collection and Use

Information Collection

Experience Asia is the sole owner of the information collected on http://experienceasia.netfirms.com. Other websites of which Experience Asia is an affiliate collect information from our users at several different points on our Web site.

Hotel Finders
Experience Asia collects personal information when a user asks a travel related question or signs up for our newsletter. We use this information to get back to the user with our answer or to send out our newsletter. It is optional for a user to provide his/her name but necessary to give his/her email address.

Information Use
We store information that we collect through inquiry and subscription forms sent to us. This information is stored to keep a record of our users traveling preferences or more importantly, to get in touch with our user to offer  a more personalized service. We do not share your personal information with other third parties. 

Third Party Advertising
All travel bookings and services appearing on this Web site are delivered to users by various third parties affiliated with Commission Junction and Be Free as well as by Asia Travel Mart and World Travel Center, our Web advertising partners. Information about users’ visit to this site, such as number of times they have viewed an ad (but not user name, address, or other personal information), is used to serve ads to users on this site. Users must refer to the privacy policy of these companies when providing them personal information.

Log Files
Like most standard Web site servers we use log files.  This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.  IP addresses, etc. are not linked to personally identifiable information. We use 2 tracking utilities: bravenet and netfirms counters.

Communications from the Site

Travel Inquiry
In cases where our users have inquiries about traveling in Asia, they send us an inquiry form and get back to them with our answers.
 

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.  Out of respect for our users privacy we provide a way to opt-out of these communications.  

Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement.  For instance, if our service is temporarily suspended for maintenance we might send users an email.  Users can refrain from receiving these messages by sending us an email indicating that they do not wish to receive this information. However, these communications are not promotional in nature.

Customer Service
We communicate with users on a regular basis to get in touch with our users.

Sharing

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Links
This Web site contains links to other sites. Please be aware that we, Experience Asia, are not responsible for the privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.  This privacy statement applies solely to information collected by this Web site. Please be aware that most of the travel services provided by this website are co-branded with other travel agencies. We are their affiliates and we offer their products to you. We give you the information on travel services available online and if you should decide to book, purchase or inquire about such products you are already dealing with third parties.

Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.

Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done by emailing our Customer Support at e_asiamail@yahoo.com. 

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email or by posting a notice on our Web site for 30 days.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Fax:775-719-1513 
Email: e_asiamail@yahoo.com
Web site URL: http://experienceasia.netfirms.com/customer support.htm

© 2003 Asia Hotel